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–How are these items authenticated?
–When will my order arrive?
-What is your return policy?
-Which methods of payment do you accept?
–How are these items authenticated?
In order for an item to receive a COA from us, it must pass our rigorous three point inspection. Our team of professionals have over 60 years combined experience, and only allow 100% certified authentic autographed memorabilia to be sold on our site. If you have any concerns, please fill out the contact form on our ‘Authenticity’ page.
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–When will my order arrive?
Order processing can take up to ten business days before items are boxed, labeled, and shipped out; however, it is generally done the next day. Once an order ships, the customer will receive an e-mail notification with their tracking information. It generally takes less than 48 hours, once a tracking number is uploaded before you start seeing updates on your end. In extreme circumstances, post-COVID, we have seen it take up to 10 business days.
International customers are responsible for any additional fees or taxes after an item ships. as well as choosing the correct shipping method.
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-What is your return policy?
Due to previous fraudulent return attempts, All sales at haacollection.com are final, meaning no returns or exchanges. If you believe something you have purchased from us is unauthentic for any reason, you may be eligible for a refund, please visit our ‘Authenticity’ page for further instructions.
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-Which methods of payment do you accept?
The platform in which we use to process online payments is PayPal, due to their tremendous security. Thus, our accepted forms of payment are:
PayPal Balance
Instant transfer from your bank account (if eligible)
PayPal Credit (if eligible)
PayPal Cards (PayPal Extras Card or PayPal Smart Connect)
Debit card
Credit card
eCheck (a delayed transfer from your bank account – may result in significantly slower shipping .)
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